The method for providing the following items that have hitherto been provided in guest rooms and public baths will be as follows in an effort to promote the Tsuruga Group’s initiatives toward the SDGs and to reduce the use of plastics designated under the Act on Promotion of Resource Circulation for Plastics enacted on April 1, 2022.
We appreciate your understanding that this is part of an effort to protect the global environment and appreciate your cooperation in bringing these items yourself.

Applicable amenities: Toothbrushes, shaving razors, hairbrushes, combs, shower caps

Facilities where amenities will no longer be provided in guest rooms
(available at the front desk or the Amenity Bar)

Tsuruga Akan Yuka no Sato / Lake Akan Tsuruga Wings / Akan Forest and Tsuruga Resort Hanayuuka / Tsuruga Lake Akan Lodge Turano / Lake Kussharo Tsuruga Auberge SoRa / Lake Saroma Tsuruga Resort / Hokuten no Oka Lake Abashiri Tsuruga Resort

Facilities where amenities will continue to be provided in guest rooms

Bekkan at Tsuruga Akan Yuka no Sato / Akan Tsuruga Besso Hinanoza / Ko no Za at Hokuten no Oka Lake Abashiri Tsuruga Resort / Mizu no Uta at Lake Shikotsu Tsuruga Resort Spa / Lake Shikotsu Tsuruga Besso Ao no Za / Jozankei Tsuruga Resort Spa Mori no Uta / Niseko Konbu Onsen Tsuruga Besso Moku no Sho / Hakodate Onuma Tsuruga Resort Epuy

Amenities unavailable in public baths (all facilities)

Going forward, all facilities gradually switched over to bamboo products and products made from biomass or recycled plastics, as well as work toward reuse of items.

Thank you for choosing Akan Yuku no Sato Tsuruga.

During the period below, we will be conducting renovation work in some of our guest rooms.
We appreciate your understanding and cooperation.

Rooms Affected: A part of guest rooms on each floor in BEKKAN MIYABI Building
Renovation Period: September 1, 2024 (Sun) to December 25, 2024 (Wed) Working
Hours: 11:00 AM to 3:00 PM
Notes: One of the elevators in the BEKKAN Building will be out of service due to the renovation work. (The other two elevators will operate as usual.) Scaffolding will be set up outside, blocking the view from the BEKKAN Nanakamado Lounge on the 1st Floor.

Renovation Location: 9th Floor, WINGS Building
Renovation Period: October 15, 2024 (Tue) to December 25, 2024 (Wed)
Working Hours: 10:00 AM to 3:00 PM
Notes: The entire 9th floor will be closed

We will take all necessary measures to minimize inconvenience to our guests, such as noise control and limiting work hours.We sincerely apologize for any inconvenience this may cause.

Thank you for your continued support and understanding.